Impact Consulting

A research and consulting organization conducting a statewide transportation study in New Hampshire to better understand the challenges faced by residents, including older adults, veterans, people with disabilities, and rural communities.

The Challenge

Impact Consulting had collected a large volume of transportation survey data and stakeholder feedback across New Hampshire.

 

While the data was available in Excel, it was spread across multiple worksheets and datasets, making it difficult to identify patterns, communicate findings, and present insights to policymakers and community stakeholders.

 

The team needed a way to:

 

  • Consolidate survey data into a single source of truth
  • Analyze responses across demographic groups and regions
  • Highlight key transportation challenges and trends
  • Present findings in a format accessible to non-technical audiences
  • Combine quantitative survey results with qualitative feedback from respondents

 

Most importantly, they needed a way to transform raw survey responses into clear, evidence-based insights that could support decision-making and policy discussions.

How We Helped

We designed and developed a custom Power BI dashboard that transformed the raw survey data into an interactive reporting platform.

 

The solution included:

 

  • Interactive filtering by age group, region, county, veteran status, disability status, and community type
  • Executive-level KPI summaries
  • Visualizations highlighting transportation trends and barriers
  • Integration of qualitative feedback and respondent quotes alongside survey metrics
  • Accessible layouts, larger typography, and easy-to-understand visualizations designed for policymakers and community stakeholders

 

The dashboard was structured to allow users to explore findings from multiple perspectives while maintaining a clean and intuitive user experience.

Results

  • Consolidated scattered survey data into a centralized analytics platform
  • Improved visibility into transportation challenges across different communities
  • Made complex survey findings easier to understand and communicate
  • Enabled stakeholders to explore data interactively instead of relying on static reports
  • Supported data-driven discussions and policy recommendations
  • Delivered a professional reporting solution suitable for presentations, community meetings, and decision-making

 

What was previously a collection of disconnected spreadsheets became an interactive analytics platform that helped Impact Consulting clearly communicate transportation challenges and support informed policy decisions across New Hampshire communities.